South Beach Casino Privacy Policy

1. Scope and Application

This Privacy Policy applies to personal information collected by South Beach Casino & Resort through the website southbeachcasino.ca and in connection with services provided, including promotions, the Ocean Club loyalty program, reservations and other interactions with casino and resort facilities. South Beach Casino & Resort owns and operates the services located at southbeachcasino.ca.

The physical location of South Beach Casino & Resort is: One Ocean Drive, Box 777, Scanterbury, Manitoba, R0E 1W0, Canada.

By accessing or using southbeachcasino.ca, you acknowledge that you have read, understood and agree to be bound by this Privacy Policy.

2. Definition of Personal Information

For the purposes of this Privacy Policy, “personal information” means any information about an identifiable individual that is collected, used or disclosed by South Beach Casino & Resort in the course of operating the website and providing services. This may include, but is not limited to, information provided during registration, participation in promotions, enrollment in the Ocean Club program, hotel reservations and general communications with the resort.

3. Purposes of Collection

Personal information is collected for specific, identified purposes. Personal information may be collected and used by South Beach Casino & Resort for the following purposes:

To identify patrons and verify identity
To comply with legal and regulatory requirements
To protect against fraud and unauthorized activity
To ensure that minors do not gain entry to South Beach Casino & Resort
To ensure a secure and safe environment for customers and employees
To cooperate with law enforcement agencies and protect against violations of criminal or civil laws
To assess eligibility for cash back, retail items and complimentary offerings such as meals
To provide information about activities, new games, tournaments and events at the resort
To provide promotional offers and invitations to special player events
To manage proposed or actual sales or leases of all or part of business assets
To better understand customer interests and improve service delivery
To achieve any other purpose for which consent is provided or as required or permitted by law

4. Disclosure to Third Parties

South Beach Casino & Resort does not disclose personal information to third parties for purposes other than those for which it was collected, except with consent or as required or permitted by law.

Personal information may be shared with third-party service providers that assist in operating the business, subject to appropriate confidentiality obligations. Personal information may also be disclosed when necessary to comply with legal obligations, cooperate with law enforcement or protect the rights, property or safety of South Beach Casino & Resort, customers or others.

By providing personal information to South Beach Casino & Resort, you consent to the collection, use and disclosure of that information for the purposes identified in this Privacy Policy.

Consent may be withdrawn for the management of personal information in a particular way, subject to legal or contractual restrictions and reasonable notice. For example, you may request that South Beach Casino & Resort stop sending mail or making telephone calls about events and promotional offers by using the contact information provided in Section 11.

Withdrawal of consent may limit the ability of South Beach Casino & Resort to provide certain services.

6. Access and Correction

You have the right to access and review personal information held by South Beach Casino & Resort and to request appropriate corrections or updates.

To protect against unauthorized access or changes, a request for access or correction may be required in writing and accompanied by proof of identification. This is intended to ensure that personal information is not unintentionally changed or released to an unauthorized third party.

Personal information maintained as part of the Ocean Club program may be updated or changed by calling 1-877-775-8259 or 1-204-766-2100.

7. Accuracy and Retention

Reasonable efforts are made to ensure that personal information collected and used is accurate and complete.

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When personal information is no longer required, it is destroyed, erased or anonymized in accordance with internal policies and applicable legal requirements.

8. Security Safeguards

South Beach Casino & Resort takes reasonable measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use or modification. Physical, administrative and technical safeguards are implemented that are appropriate to the sensitivity of the information.

No method of transmission over the Internet or of electronic storage is completely secure, and absolute security cannot be guaranteed.

9. Website Use and Cookies

The website southbeachcasino.ca may use cookies and similar technologies to enhance user experience, analyze site usage and support marketing activities. By using southbeachcasino.ca, you consent to the use of such technologies in accordance with this Privacy Policy.

Most web browsers allow control of cookies through browser settings. If cookies are refused, certain features of the website may not function as intended.

10. Changes to This Privacy Policy

South Beach Casino & Resort reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will apply to all personal information held at the time of the update and thereafter, unless otherwise indicated.

Users are encouraged to review this Privacy Policy periodically to stay informed about the handling of personal information.

11. Contact Information

Questions, concerns or requests regarding this Privacy Policy or the handling of personal information should be directed to the Privacy Officer at:

South Beach Casino & Resort
Attention: Privacy Officer
One Ocean Drive, Box 777
Scanterbury, Manitoba
R0E 1W0
Canada

Telephone: 1-877-775-8259 or 1-204-766-2100

Email contact is also available via the “Send Us an Email” link on the website at southbeachcasino.ca.

12. Governing Law

This Privacy Policy and all matters relating to the use of the website and services of South Beach Casino & Resort are governed by the laws of the Province of Manitoba and the federal laws of Canada applicable therein.

Any disputes arising from or relating to this Privacy Policy are subject to the exclusive jurisdiction of the courts of Manitoba.